Privacy Policy

1. Introduction

Reblx ("we," "our," or "us") operates the maintenance coordinator application. We respect your privacy and are committed to protecting the personal data of our administrators, technicians, coordinators, and requestors. This Privacy Policy describes how we collect, use, and protect your information.

2. Information We Collect

We collect personal information necessary to facilitate maintenance operations and coordinates, including:

• Account Information: Name, email address, password hashes, and user roles (Owner, Admin, Technician, Requester).
• Contact Info: Mobile phone numbers for dispatch notifications, calls, and service alerts.
• Location Details: Site accesses, site locations, properties, units, and addresses.
• Usage Info: Access logs, session tokens, time logs, and maintenance logs.

3. How We Use Your Information

We utilize your personal information to run operations and improve application workflows, specifically to:

• Create, authenticate, and manage user accounts and security permissions.
• Assign and dispatch work orders to technicians and user teams.
• Send real-time SMS (text) notifications and email updates regarding assigned maintenance tasks.
• Coordinate equipment check-outs, track time spent on tasks, and generate invoices.

5. Opt-Out and Preferences

You have control over how you receive alerts. You can configure and toggle your notification subscriptions (including Email and SMS alerts) at any time through the Settings > Notifications panel within the application dashboard.

6. Data Security

We implement industry-standard administrative, physical, and technological security controls to safeguard your data against unauthorized access, loss, alteration, or disclosure. However, no database transmission over the internet or cloud network is guaranteed 100% secure.

7. Contact Us

If you have questions or concerns regarding this Privacy Policy, please reach out to your system administrator or email us at support@reblx.com.